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Articles

Articles

September 25, 2024
A Day in the Life of Jim: The Chief Loan Officer

Jim tapped his mug of coffee, half-empty and already growing cold, as he stared at the glowing dashboard on his computer screen. It was 8:30 am, and his morning routine as Chief Loan Officer at the community bank was in full swing.  The display showed a color-coded pipeline of loans: red for trouble, green for […]

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September 25, 2024
What Borrowers Want—and How to Deliver

In today’s competitive lending market, understanding what commercial loan applicants expect is key for any lender looking to satisfy customers and win more business. The right approach can make all the difference—and with the tools mysherpas can provide today, it’s easier than ever to create an experience your borrowers will appreciate. Today’s Lending Landscape  To […]

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September 20, 2024
Should Email Be the Backbone of Your Loan Process?

In commercial lending, email has long been the go-to tool for managing various stages of the loan process. From the initial contact to the final closing, email facilitates communication between all parties involved. But is email still the best tool for such a complex, multi-step process? Or have we just become so accustomed to using […]

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August 22, 2024
Loan Requests: Going Beyond the Loan

In the competitive world of commercial lending, certain loan officers excel—not just by closing deals, but also by building lasting client relationships.  Take Anna, a seasoned loan officer with a 20-year career. Her clients, many of whom have followed her across institutions, trust her expertise, honesty, and dedication. What sets Anna apart isn’t just her […]

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August 22, 2024
Three Key Questions for Lenders

Let’s face it: the current state of the commercial loan process can feel like an outdated maze that no one enjoys navigating. Despite this, many industry professionals have become so accustomed to the status quo that they don’t even see the cracks in the foundation. Meanwhile, your customers—those businesses you serve—often find the process opaque, […]

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July 19, 2024
Comparing the Performance of 2 Commercial Loan Officers

In the competitive world of commercial lending, the efficiency and effectiveness of loan officers are key to the success of financial institutions. This article compares two types of commercial loan officers: the “Traditional Loan Officer” (TLO) and the “Deal-Maker” (DM). The TLO works manually, relying on email and phone calls, and focuses heavily on personal […]

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April 29, 2024
How mysherpas Helps Certified Development Companies (CDCs) and 504 Lenders Streamline Their Lending Operations

mysherpas offers a platform that allows lenders to gather documents, organize and consolidate them from a centralized location. It provides loan stakeholders with complete visibility into the lending process and gives borrowers a better experience. Additional features of this platform include automatic messaging, simplification of document uploads and generation of a list of outstanding action […]

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April 22, 2024
How mysherpas Improves Loan Operations Efficiency for 7a Lenders

The mysherpas platform gathers, organizes and consolidates loan documents from a single location, providing maximum visibility for all stakeholders and a better borrower experience. It also automates messaging and other follow-up processes in addition to simplifying document uploads. Moreover, mysherpas reads, renames and drops documents into the designated folder, then generates a to-do list for […]

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