Insights & Perspectives

Articles

Lending technology, digital transformation, and borrower experience — from the mysherpas team.

Latest Insights

What Happens When Digital Transformation Doesn’t Work (and How To Fix It)

December 22, 2025

What Happens When Digital Transformation Doesn’t Work (and How To Fix It)

Many banks invest heavily in digital transformation but fail to see ROI because technology isn’t aligned with real-world workflows and adoption lags. Success comes from focusing on user adoption, process […]

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October 7, 2025

Practical: A Trusted Teammate, Not a Black Box 

CTO Insights Series | Part 3 of 3 By Donald Wichern, Co-Founder & CTO, mysherpas Making AI  AI is everywhere in lending conversations. But too often, it’s presented as an all-knowing […]

September 9, 2025

Security by Design: Building Trust in the AI Era

CTO Insights Series | Part 2 of 3 By Donald Wichern, Co-Founder & Tech Sherpa (CTO), mysherpas  For years, lending teams have made decisions shaped less by structure and more by […]

August 12, 2025

How Embedded Workflows and Real-Time Data Are Reshaping Loan Operations 

After more than three decades building complex embedded systems — from space-grade electronics to real-time surgical algorithms — one thing has become crystal clear to me: complexity is easy. Elegance […]

July 8, 2025

Future-Proofing the Borrower Experience in a High-Stakes Market

In the final installment of our CEO Insights series, I want to focus on one of the most talked-about areas in commercial lending right now: the borrower experience. Lenders everywhere […]

June 10, 2025

From Strategy to Execution: What Smart Lending Leaders Are Doing Differently 

If you caught last month’s newsletter, you saw the data: tech budgets are rising, and there’s urgency behind the investment. But here’s the real question I’m hearing from leaders right […]

May 13, 2025

What’s Driving Tech Spending in Banking and Credit Unions?

This month kicks off our three-part CEO Insights series from Head Sherpa Joshua Talbert—an inside look at the trends, pressures, and opportunities shaping the future of fintech. In each installment, […]

December 4, 2024

The Year in Review: Climbing New Heights in Commercial Lending with mysherpas

The past year has been an incredible journey of growth and innovation for mysherpas. Our cutting-edge software platform  represents a new category of technology in the lending technology stack and […]

September 25, 2024

A Day in the Life of Jim: The Chief Loan Officer

Jim tapped his mug of coffee, half-empty and already growing cold, as he stared at the glowing dashboard on his computer screen. It was 8:30 am, and his morning routine […]

September 25, 2024

What Borrowers Want—and How to Deliver

In today’s competitive lending market, understanding what commercial loan applicants expect is key for any lender looking to satisfy customers and win more business. The right approach can make all […]

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